This all seems like more help than this woman on the phone, so I hang up. While I'm holding I do a little more researching and find that people have been having this very same problem since August of 2005 and an announcement from Netgear that it is a XP SP2 problem and they aren't going to wait for a fix and supplied their own. Please help me locate what you're referring to."Ĭurtly she says, "Hold while I check my resources." I've looked on the website and I've found no software, only a firmware update. "I don't know the exact link, you'll have to search the website and find it yourself." I reply, "As I've mentioned, I've looked and I'm unable to find it. Roughly she responds "Well then you need to find the updated software on the netgear website." I built this machine, it's brand new and it has a clean install of XP with all updates and it's working fine." She says that the problem is with my system manufacturer, I need to contact them, giving my the bum rush. Exasperated she says, "Hold please." After confirming my registration I tell her the problem.
"I'm reading it right from the manufacturer sticker on the box." She says that's not it, read it from the back of the card - it's the same. The woman asks for my serial number, which I provide, and she tells me that's not a serial number. I register a login on the site, register the product and call back support. After stumbling through their pbx system and holding for 10 minutes, the system informs me I need to register the product before I can get my 90 day free technical support. They have "firmware" updates but that's it.
Netgear wg311 not working on windows 10 software download#
I looked around on the website and I've found no software download links. Installshield errored out with a 1062, which tells me that the software was poorly put together. Installed the card and tried to install the software.